Shipping policy
Shipping Policy
This Shipping Policy explains our order processing and delivery procedures.
Order Processing
Orders are typically processed and shipped within 3 business days after payment is received.
Orders placed on weekends or public holidays may begin processing on the next business day.
Processing times may occasionally be affected by product availability or unusually high order volume.
Estimated Delivery Time
After shipment, delivery generally takes approximately 7–15 business days.
Actual delivery times may vary depending on:
- Destination
- Shipping carrier
- Customs processing
- Local delivery conditions
- Weather conditions
- Public holidays
- Other circumstances outside our reasonable control
Delivery estimates are provided as general estimates and are not guaranteed delivery dates.
Shipping Destinations
We primarily serve customers in the United States and may also ship to other supported international destinations.
Shipping availability may depend on the customer's destination.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing your purchase.
If you notice an error in your shipping information, please contact us as soon as possible at 18970116327@163.com.
If an order has already been shipped, we may not be able to change the delivery address.
Delayed Orders
International deliveries may occasionally experience delays caused by customs processing, carriers, weather, holidays, or other circumstances outside our control.
If you have questions regarding a delayed order, please contact our customer support team.
Lost or Delivery Issues
If you believe there is a problem with the delivery of your order, please contact us with your order information so that we can review the situation.
Contact Us
For questions regarding shipping, delivery, or an existing order:
Email: 18970116327@163.com